Safeguarding vulnerable adults

All of us have a right to a life free from violence and abuse.

Older Vulnerable Woman

What does it mean for me?

Some of us are more at risk of abuse than others due to our age, disability, physical or mental ill health or substance misuse. Sutton Council and our partners are committed to a 'zero tolerance' approach to the abuse of vulnerable adults.

Harm can be caused by:

  • Physical abuse
  • Sexual abuse
  • Psychological abuse
  • Financial or material abuse
  • Neglect and poor care
  • Discriminatory abuse
  • Institutional abuse

Abuse can occur at home or in a care setting. Most victims know the person who is harming them or not looking after them properly. They often find it difficult to ask for help and may not realise they are being abused.

How do I report any concerns?

For more detailed advice about what constitutes abuse and how to report it, please read our guides below:

If you are concerned about the way you, or someone you know, are being treated please contact Adult Social Services at:
Sutton Council First Contact
Adult Social Services and Housing
Civic Offices
St Nicholas Way
Sutton
SM1 1EA
Phone: 020 8770 6080
Fax: 020 8770 4347
e-mail: safeguardingadults@sutton.gov.uk

If after 5.00pm or on a weekend please phone the above number and ask for the Emergency Duty Team in all cases. Do not wait until the next working day. Calls are dealt with confidentially.

For people with mental health or substance abuse problems contract the Mental Health Trust by telephone on 020 8296 4453. Calls are dealt with confidentially.

In an emergency call the police on 999

Safeguarding vulnerable adults - e-learning and procedures

learn more about safeguarding vulnerable adults

Appropriate Adults Service for Vulnerable Adults - Volunteering

An Appropriate Adult Service is available for vulnerable & all young people, if they are appearing at Sutton Police Station without a significant/responsible adult. If you wish to volunteer as an Appropriate Adult, to help safeguard vulnerable adults & children, you can find out how here...