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Ticket less - Sutton's novel approach to parking - 11.08.09

Sutton is issuing the fewest parking tickets in the capital - that's according to new figures out today (Tuesday 11 August).

London Councils released figures on parking tickets and appeals for every borough in the capital and Sutton Council came lowest in both areas for the second year running.

The total number of tickets issued last year in Sutton was 31,995 – a 14% decrease on the previous year. Appeals are also down – a total of 132 were lodged last year compared to 178 the previous year.

The council puts the figures down to its common-sense approach to parking enforcement over recent years. No financial targets are set for the number of tickets issued. Officers also meet regularly with residents and listen to their concerns at a Parking User Panel.

Training is another important factor – we train parking officers to the highest standard to deal with enforcement issues efficiently and effectively and can exercise discretion on penalty charge notices (PCNs). The council also operates a 'first strike' policy where people who have made genuine mistakes may get tickets cancelled.

Cllr Sean Brennan, Leader of Sutton Council said:

"Parking tickets should not be a cash cow for councils, particularly in a recession.

"Our firm but fair parking enforcement is about making our roads safer and keeping traffic moving. Our common sense approach to parking has been highly successful in providing a value for money service that meets the borough's parking needs.

"We invest time and money in encouraging greener forms of transport such as cycling and walking through initiatives like Smarter Travel Sutton.

"However, we take road safety very seriously. Come September, we will be introducing a Smart Car outside schools during pick up and drop off times to stop dangerous parking and rest assured, if you do flout the rules and cause a danger to other road users and pedestrians you will get a ticket."

Last updated: Tuesday, 11 August 2009

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