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Survey reveals nine in ten residents happy to live in Sutton - 10.12.09

Almost nine in ten Sutton residents are satisfied with their local area as a place to live, according to a new survey from polling experts Ipsos MORI.

Interim results from the latest residents' survey, carried out every two years, also reveal that 72% of people are satisfied with how Sutton Council runs things, up from 69% in 2007. The proportion of people who feel they can influence council-run services is also increasing.

In face-to-face interviews held in October and November, Sutton residents said that tackling crime and antisocial behaviour, supporting elderly and vulnerable residents and regenerating run down areas are the most important things the council should invest in.

The top three issues that need improving in their local area are activities for teenagers, congestion and crime.

Cllr Sean Brennan, Leader of Sutton Council, said:

"We are proud of these results but not complacent. Now more than ever we need to make sure that the work of the council meets the needs and priorities of our residents.

"We continually talk to residents through our local committees, consultations and surveys like this to judge how we are doing and what really matters to people in Sutton.

"These results are very encouraging and show that we are doing many things right. They also show us where we need to concentrate our energies in the months and years ahead, and where we need to improve our services."

Resident satisfaction with schools, recycling, street cleaning and parks have increased from 2007. The proportion of people concerned about litter, graffiti and vandalism have all fallen over the same period.

The number of residents who are composting has almost doubled from 26% in 2007 to 49% this year. There were also big increases in the numbers of people recycling paper, card, glass and plastics.

However, resident satisfaction with road and pavement maintenance had fallen and the results show that people would like to be better informed about the Council and its services.

Cllr Brennan added:

"Departments across the council will now look into these results in detail and start planning for improvements.

"Our budget plans for next year will make savings by cutting red tape, not services, so that there will be no increase in council tax from April.

"People in Sutton quite rightly expect quality services at a cost they can afford and while these results show that we are moving in the right direction, we can and will improve."

Last updated: Monday, 14 December 2009

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