Copies of invoices

If you require another copy of the invoice for your records contact us:

Disputed invoices

If you think an invoice is incorrect or you are not sure why it has been sent to you, please contact us immediately. You may need to put your dispute in writing.

We will help with your enquiry but we may refer your query to the issuing department to make further checks. It is important you speak to us immediately so we can ensure that your dispute is resolved as soon as possible and to stop us taking possible legal action. Contact us by telephone or email:

Or write to:
London Borough of Sutton 
Accounts Receivable Team 
Civic Offices 
St Nicholas Way
Sutton 
SM1 1EA

It is very important to include the invoice number and/or your customer number in all your correspondence. Please keep a copy of any letters sent for your own records.

If you need another copy of your invoice for your records, please contact the overpayments team using the details above.