If you're eligible for the energy cost Council Tax rebate, and have received your access code from us you can apply using our secure application form.

Apply for the energy cost Council Tax rebate

About the Council Tax rebate

On Thursday 3 February 2022, the Government announced measures to help households with rising energy costs, including a £150.00 council tax energy rebate paid by local authorities.

Over 42,000 Sutton households in council tax bands A - D have received their £150 energy rebate so far. We have been able to send the rebate to most households quickly as they pay their council tax by Direct Debit.

We are working hard to get the rebate to every eligible household in Sutton in a secure way. If you live in a household in bands A to D and have not yet received your rebate, we will contact you with details of next steps.

We will not ask for details of your bank account over the phone or by email. If you have been contacted about the rebate and are unsure if it is genuine, please contact us on 020 8770 5000.

Who is eligible

You will receive a £150 Council Tax rebate payment if, on 1 April 2022:

  • your property is in council tax bands A to D (including those in band E that receive a disability band reduction)
  • your property is your sole or main residence

  • you are liable for Council Tax and the property is not classed as:

    • a second home

    • an empty home

    • a house in multiple occupation

    • exempt (other than specified exemption classes N, S, U or W)

  • the liable party is not a local authority, corporate body or other body such as a housing association, the government or governmental body

How to claim

This depends on how you currently pay your council tax:

If you pay by Direct Debit you do not need to take any action. You will automatically receive a one-off payment of £150.00 during April/May 2022 to the bank account we have on record. 

The cut off date for automated payments was 01 April 2022. If you set up a direct debit plan for your Council Tax on or after this date or if you pay by another method, you will need to make an application to us so we can collect your bank details to make the payment. We will send you an invite to make an application over the next few weeks.

Once you have been sent an email, SMS or letter from us to make an application, please enter your details using our secure application form.

The government requires Councils to undertake pre-payment checks prior to making payment of the Council Tax Energy Rebate which is not awarded to a live direct debit holder. This is to satisfy the requirement that the payment details provided belong to an entitled person and relate to the relevant address.

If the prepayment checks in relation to your application are not validated we will contact you by email/telephone or letter to ask you to provide us with a copy of your most recent bank statement to confirm your name, address and the bank details provided on your application form in order to pay the rebate. 

Discretionary Fund

The government has provided additional funding to local authorities to support households who are not eligible for the £150.00 council tax energy rebate or to provide carefully targeted 'top-up' payments to the most vulnerable households in bands A-D, known as the Discretionary Fund. As this is a discretionary scheme, it is down to each local authority to determine the eligibility criteria. We are currently in the process of developing our discretionary scheme. The eligibility criteria and application process will be made available once the scheme has been finalised and agreed by members. Please continue to monitor this page for further information.

How to set up a Direct Debit

To set up a direct debit, please go to our MyAccount page. You will need your council tax account number (found on your latest bill)

Further information

The Government have produced a factsheet for the most frequently asked questions.

Visit the Government's website for more information on their plans for helping with energy costs.

From money matters to mental health and wellbeing, there is a wide range of support available in Sutton. Find out more about the help available to you.

Council Tax Bands

You can search for your council tax banding using this service from the Valuation Office Agency,(VOA) the external organisation responsible for maintaining the business rates and council tax valuation lists for England.

If you believe the banding of your property is incorrect please contact the listing officer at the Valuation Office Agency to make an challenge. Please note, your current bill is payable in the event of a challenge being made.