Our service provides support similar to that of the Parent Partnership Service. However, the type of support and who is entitled to receive it has been significantly expanded.

  • We are a statutory service that provides information, advice and support to disabled children and young people, and those with Special Educational Needs (SEN), and their parents.
  • We are required to be impartial, accessible and free.
  • All staff in the service have received independent legal training which is accredited by the Solicitors Regulation Authority.
  • The service has a Steering Group that influences and monitors how the service is run.
  • The obligations and expectations of the Sutton IAS Service are set out in Chapter 2 of the SEND Code of Practice. The standards expected of the service can be found in the IASSN Quality Standards.

What do Sutton's Independent Advice and Support service provide?

  • Information, advice and support on subjects including: local policy and practice, the Local Offer, personalisation, Personal Budgets, the law on SEN and Disability, Health and Social care.
  • Information, advice and support through the Education, Health and Care plan assessment and planning process.
  • A telephone helpline.
  • Confidential and impartial information, advice and support to young people (aged 16 years and over) on their own, if requested.
  • We will only speak to other Local Authority officers or professionals if you give us permission to do so. (However, if something you have told us indicates that a child might be at risk of harm, we may have to break this confidentiality).
  • Individual casework and representation.
  • Support in preparing for and attending meetings.
  • Help in filling in forms and writing letters/reports.
  • Support in resolving disagreements, including informal mediation and Tribunals.
  • Signposting to other local or national sources of advice, information and support.