For Flats above shops only

If you live in a flat above a shop you will receive a weekly recycling and general waste collection.

On collection day

  • it is important that you only place your recycling and general waste bags out for collection on the correct day
  • recycling or general waste placed out on any other day of the week will be treated as fly-tipping and you may receive a fine

You can use your postcode to check your collection day.

Collection location

Make sure your recycling and rubbish bags are put out in the correct place. This might be:

  • on the street outside your property
  • next to the nearest litter bin to your front door
  • in a shared wheelie bin (for those properties where there is sufficient space)

If you are not sure where your collection location is, please speak to your landlord or call us on 020 8770 5000.
 

General waste

  • general waste is collected every week
  • all general waste should be stored in the red branded bags provided by the council

Red branded bags

  • general waste must be presented in red branded bags 
  • any other type of bag will be treated as fly tipping and you may receive a fine 
  • a supply of red bags are sent to your property four times a year
  • if you run out of bags, please call us 020 8770 5000

What we can collect

  • non-recyclable rubbish
  • food waste
  • wet or dirty cardboard (e.g. food-stained pizza boxes)
  • plastic bags and film (please check if you can recycle these at your local supermarket)
  • polystyrene
  • nappies

What we can’t collect

  • recycling
  • electrical items
  • batteries
  • gas canisters
  • DIY / building waste
  • hazardous waste - asbestos, oil-based paints, antifreeze, chemicals, petrol
     

Recycling

  • plastics, glass, cans and cartons are collected every week
  • use the blue branded bags provided by the council

You can use your postcode to check your collection days

Blue branded bags

  • plastics, glass, cans and cartons must be presented in these branded bags 
  • any other type of bag will be treated as fly tipping and you may receive a fine 
  • a supply of blue bags are sent to your property four times a year
  • if you run out of bags, please call us 020 8770 5000

What we can collect

  • newspapers and magazines
  • card and cardboard
  • toilet and kitchen roll tubes
  • egg boxes
  • plastic bottles
  • plastic pots, tubs and trays
  • glass jars and bottles
  • cans, tins, aerosols and tin foil
  • food and drink cartons

What we can’t collect

  • plastic bags 
  • plastic film
  • rigi plastics ((toys, plant pots etc)
  • dirty cardboard (e.g. food-stained pizza boxes)
  • food and drink cartons
  • disposable face masks
  • tissue paper
  • shredded paper (unless it's put in a paper bag or envelope)
  • general waste 

Please remember to rinse out any food or drink containers before putting them in your recycling bag.