COVID-19 Supporting Vulnerable Adults

Supporting Vulnerable adults

Advice at National Lockdown: Stay at Home

As a result of rapidly rising cases, the government has announced a national lockdown across England. This means you should not leave home except when necessary.

If you are clinically extremely vulnerable you should only go out for medical appointments, exercise or if it is essential. You should not attend work and you should not meet anyone from outside your household or support bubble.

Please follow the current guidance for clinically extremely vulnerable  Easy-read and multi languge versions of this advice is also available here

You must follow the rules that apply to everyone as we are currently in Lockdown across England.

Supporting Vulnerable Adults

The Council continues to provide essential support for residents with care and support needs and those that support them. Working closely with our local NHS health partners, care homes and care providers, we are ensuring that vulnerable residents are supported safely.

Adult Social Care is providing a normal level of service in response to new referrals and reviews of existing support. Where possible we are undertaking assessments and contact over the phone in line with Government guidelines on social distancing. If however a visit is necessary infection control precautions such as the use of PPE are taken to ensure that this can be undertaken safely.

New technology to help identify those at high risk from COVID-19

New technology has been introduced in England to help clinicians identify for the first time, a new group of people who may be at high risk from COVID-19. Over 800,000 adults will now be prioritised to receive a vaccine as part of the current vaccination cohorts.

The technology analyses a combination of risk factors based on medical records, to assess whether somebody may be more vulnerable than was previously understood, helping clinicians provide vaccination more quickly to them and ensuring patients can benefit from additional advice and support. 

The research, commissioned by England’s Chief Medical Officer Chris Whitty and funded by the National Institute of Health Research, found there are several health and personal factors, such as age, ethnicity and BMI, as well as certain medical conditions and treatments, which, when combined, could mean someone is at a higher risk from COVID-19.

The University of Oxford turned their research into a risk prediction model called QCovid®, which has been independently validated by the Office for National Statistics (ONS) and is thought to be the only COVID-19 risk prediction model in the world to meet the highest standards of evidence and assurance. 

NHS Digital used the University of Oxford’s model to develop a population risk assessment. The risk assessment uses the model to predict on a population basis whether adults with a combination of risk factors may be at more serious risk from COVID-19, enabling them to be flagged to clinicians for priority access to vaccination, alongside appropriate advice and support. These individuals will be added to the Shielded Patient List on a precautionary basis and to enable rapid vaccination. 

Up to 1.7 million patients have been identified. Those within this group who are over 70 will have already been invited for vaccination and 820,000 adults between 19 and 69 years will now be prioritised for a vaccination.

The patients identified through the risk assessment will be sent a letter from NHS England in the coming days explaining that their risk factors may help identify them as high clinical risk and that they are included within the support and advice for the clinically extremely vulnerable. They will be invited to receive a COVID-19 vaccine as soon as possible if they haven’t already had the jab, and will be given advice on precautionary measures, including shielding where this is current advice. Their GPs are also being notified. 

For more information on how the QCovid® model is being used, visit NHS Digital's COVID-19 Population Risk Assessment page.

Safeguarding Adults

In Sutton we aim to safeguard and protect adults at risk so that they live a life free from abuse and neglect. Safeguarding adults means helping adults at risk (i.e. an individual with health and support needs), remain safe and exercise choice in their life. 

If you don't think you need immediate help from the police or are worried about calling them, then you can call social services. It is important to remember that if you are being abused, it is not your fault. Don't worry about telling others that you think you are being abused - it is important that you get help. If you want, you can ask someone else to contact social services on your behalf. Your call can remain anonymous and everything you say will be kept confidential. 

To report a safeguarding concern contact Sutton Council's Adults and Safeguarding Referral Point on 020 8770 6770, email or complete a referral form. You can call after 5pm or at the weekend - do not wait until the next working day. Calls at these times are dealt with by the Emergency Duty Team. All calls are dealt with confidentiality.  

For further online information please see the Sutton Safeguarding Adults Board website