Social care - Allied Healthcare

Record details

Name of service
Allied Healthcare
Commissioned by The London Borough of Sutton
Yes
Address
4th Floor
Chancery House
St Nicholas Way
Sutton
SM1 1JB
Contact
Christina Forde
Telephone
0208 685 1112
email
chris.forde@alliedhealthcare.com
website
http://www.alliedhealthcare.com
About the service
Allied Healthcare supply children's support services and young adults
Overview of the service
Allied Healthcare is the largest health and social care organisation in the UK and we’ve been proud to provide services to over 85% of all Local Authorities in the UK for over 40 years. We are able to offer you an ISF service which means that we can continue to provide you with your current care provision if you are an existing customer meaning there will be no disruption to your services, or if you are a new customer you can begin to receive care services from us shortly. Either way you can now have more control and say in the care you want without worrying about the financial management
Communication and interaction needs
All of our care support worker that provide care to children and young adults are specifically trained to meet the needs of the individual
Cognition and learning needs
All of our care support worker that provide care to children and young adults are specifically trained to meet the needs of the individual
Social, emotional and mental health difficulties
All of our care support worker that provide care to children and young adults are specifically trained to meet the needs of the individual
Sensory needs
All of our care support worker that provide care to children and young adults are specifically trained to meet the needs of the individual
Physical needs
All of our care support worker that provide care to children and young adults are specifically trained to meet the needs of the individual
Specific or complex health needs
All of our care support worker that provide care to children and young adults are specifically trained to meet the needs of the individual
Categories of need
Complex health needs, Mild Learning Difficulty / Disability, Moderate Learning Difficulties/ Disability (MLD), Severe Learning Difficulties/ Disability (SLD), Mild Speech and Language difficulty, Moderate Speech and Language difficulty, Severe Speech and Language difficulty, SpLD (Specific learning Difficulties), Mobility Disabilities, Angelman Syndrome, Muscular Dystrophy, Communication needs (Speech, Language and Communication), Autistic Spectrum Conditions, Down Syndrome, Social, Mental and Emotional Health, Visual Impairment, Cerebral Palsy, Hearing Impairment, Spina Bifida, Challenging Behaviour, Personal Care Needs, Fragile X, Global Development Delay
Age ranges
0-2, 3-4, 5-7, 8-11, 12-15, 16-18, 18-20, 20-25
Who we provide for
Mixed
What we do
Allied Healthcare will help write up the support plan, being clear on the detail of what will be provided as well as how the support plan will meet individual personal outcomes. This makes everything open and transparent for all parties.
The agreement will normally include the specification of what you’ve asked us to provide and how we can best support the child or young adult's needs.
Is there a waiting list?
No
Are there any taster sessions?
No
Do you need a support worker?
Yes
Can you take your support worker with you?
Yes
Does parent / carer have to stay?
No
Is parent / carer allowed to stay?
Yes
Can siblings attend?
Yes
Staff SEND skills
We look at the individual needs of the child or young adult and we then tailor made a support plan to meet the requirements to support all involved in the delivery of care.
Have staff had safeguarding training in last year?
Yes
Staff Disability Awareness trained in last year?
Yes
Complaints procedure
Yes
Are staff trained in specialist interventions?
Yes
Are there staff trained in manual handling?
Yes
Assessing child safety
Our commitment to quality
We work to National standards and are registered with and regulated by the Care Quality Commission (England), the Care Inspectorate for Scotland and the Care and Social Services Inspectorate for Wales.

Care accreditation
We have a safe and robust strategy to manage the risks associated with providing care to customers with complex and continuing healthcare needs.

Quality assurance
We receive regular appraisals from the appropriate regulatory bodies and constantly review our control procedures to ensure quality compliance.

Clinical governance
We have systems and a clinical governance framework in place to monitor and improve practices all overseen by our Medical Director and Head of Clinical Governance.

Health and safety
The safety of our customers and staff is of highest priority; we have a system of governance to deliver safe and evidence based care.
Referral routes
Private sector and Local Authorities
Deciding who can use the service
Once interest is made a clinical team member will follow up with a full assessment. At this point the needs of the young child or adult will have a detailed support plan written up.
Is there a charge for the service?
Yes
Payment methods
Direct payments, Personal budgets, Care package from LA, Own funds
Facilities
All of our equipment is supplied through occupational therapist and local authority and privately funded customers
Accessibility features
Our Service is delivered in the home
Communication methods used
Braille, Sign supported English
Respite & Support
social integration-clubs, shopping, lunch, general socialising, parks and days out

Independence- encourage individual to make a choice in what they want to do.

Challenging behaviour- support workers are trained to calm the situation and would be trained to meet individuals needs or requirements.

Complex needs- all staff are trained to enhances the needs of individuals and giving them a better quality of life.

Family Resilience
Care workers will support families to allow for respite being from 1 hour to 24. Will work along side families in the delivery of care to meet the individuals needs.
Education and childcare
In school therapies, SEN Support, Childcare & Early yrs, Learning from home, Schools, Colleges & Post 16, Transport
Leisure and play
Clubs & activities, Things to do, Holidays, Sport & fitness, Friendships & relationships
Preparation for adulthood
Getting involved, Independent living, Parents, siblings and Family carers, University and work, Staying healthy, Money, Getting around, Being an adult, Travel training
Communicating with parents and carers
By involving all parties in the support plan so as to ensure the plan is outcome based. Any specialist communication system will fit the need of the user, all other information is recorded on a daily record log. All families who do not have English as a first language can have literature supplied by the company in their own language. When and where possible we will try and supply someone who can communicate in the required language to assist with information
Is the service fully accessible?
We supply care to individuals in their own homes
Ensuring inclusion
The support plan will be completed with their support and input and we will make sure that they understand any decisions which have been made on their behalf