Social care - Springboard Project

Record details

Name of service
Springboard Project
Commissioned by The London Borough of Sutton
Springboard House
52 Hurst Road
RH12 2EP
Journey Planner
Vickie Toms- Service Delivery Manager
01403 218888
About the service
SMILE is our charity's peer mentoring support group for local disabled young people aged 12-18 years.
Overview of the service
The SMILE group’s sessions take place throughout every school holiday and at weekends and evenings during term time. Activities sessions are held at three satellite bases in the centre, north and east of Sutton Borough. which reduces unnecessary travel where possible. Activity sessions are run by our local Co-ordinators who plan and implement fun activity sessions that allow the young people to socialise, develop life skills and prepare for an independent adulthood.
Communication and interaction needs
Our service is fully inclusive and we welcome all young people to attend SMILE activities irrespective of their disability.
Cognition and learning needs
Our service is fully inclusive and we welcome all young people to attend SMILE activities irrespective of their disability.
Social, emotional and mental health difficulties
Our service is fully inclusive and we welcome all young people to attend SMILE activities irrespective of their disability.
Sensory needs
Our service is fully inclusive and we welcome all young people to attend SMILE activities irrespective of their disability.
Physical needs
Our service is fully inclusive and we welcome all young people to attend SMILE activities irrespective of their disability.
Specific or complex health needs
Our service is fully inclusive and we welcome all young people to attend SMILE activities irrespective of their disability.
Categories of need
Complex health needs, Mild Learning Difficulty / Disability, Moderate Learning Difficulties/ Disability (MLD), Severe Learning Difficulties/ Disability (SLD), Mild Speech and Language difficulty, Moderate Speech and Language difficulty, Severe Speech and Language difficulty, SpLD (Specific learning Difficulties), Mobility Disabilities, Angelman Syndrome, Muscular Dystrophy, Communication needs (Speech, Language and Communication), Autistic Spectrum Conditions, Down Syndrome, Social, Mental and Emotional Health, Visual Impairment, Cerebral Palsy, Hearing Impairment, Spina Bifida, Challenging Behaviour, Personal Care Needs, Fragile X, Global Development Delay
Age ranges
12-15, 16-18
Who we provide for
Service availability
Term time, evenings, holidays and some weekends
What we do
- To empower children and young people to increase their life skills and confidence and improve their self esteem, by encouraging and enabling independence.- To create a safe environment where friendships can be developed.- To provide regular short
Is there a waiting list?
Are there any taster sessions?
Do you need a support worker?
Can you take your support worker with you?
Does parent / carer have to stay?
Is parent / carer allowed to stay?
Can siblings attend?
Staff SEND skills
*First Aid*Manual Handling*Safeguarding*Administering Medication*Safe Handling of Medication*PEG feed*Epilepsy*Makaton *Team Teach- De-escalation training
Have staff had safeguarding training in last year?
Staff Disability Awareness trained in last year?
Complaints procedure
Are staff trained in specialist interventions?
Are there staff trained in manual handling?
Assessing child safety
Each session is run by a qualified Co-ordinator who has had a ll the relevant training to deliver the service to a high level. They are assisted by two team leaders each session who are also trained to support the Co-ordinator. The peer mentoring element of our service is provided by trained young volunteers who are recruited from local schools and colleges. They attend regular training and update sessions.Before every activity the Co-ordinator will complete a risk assessment which takes into account the travel, venue, accessibility and any other considerations that need to be taken into account to make sure it is safe and enjoyable. Each young person has an individual risk assessment and information sheet which highlights any likes and dislikes, medical needs and personal characteristics. These are given to the volunteers to read prior to the session. A home visit is carried out by the Co-ordinator before the young person joins the service. This is a positive way of explaining the service and understanding their needs and what they would like to gain from attending our SMILE sessions .
Referral routes
*Self referral*Short Breaks panel*Professional/Key Worker*Learning Difficulties and Disability Service (LDDS)
Deciding who can use the service
Based on the referral and home visit assessment.
Is there a charge for the service?
Payment methods
Direct payments, Personal budgets, Care package from LA, Own funds
SMILE use accessible buses and have mobile hoists that can be taken on activities. The service is delivered at a number of locations around the Borough including the SCILL Centre, Sutton Life Centre and Vineyard Church.
Accessibility features
Wheelchair Access, Accessible toilets, Secure environment, Accessible changing area, Accessible parking
Communication methods used
Signs and symbols, British Sign Language, AAC (Augmentative and Alternative Communication), Makaton, PECS
Respite & Support
Respite & Short Breaks, Support and family members
Education and childcare
SEN Support, Transition
Leisure and play
Clubs & activities, Things to do, Holidays, Sport & fitness, Friendships & relationships
Preparation for adulthood
Getting involved, Staying healthy, Money, Getting around, Being an adult, Travel training
Communicating with parents and carers
The views of our service users are important to us. We incorporate a number of communication methods to ensure the voice of both the young people and families is met. A number of our staff members are trained to use Makaton which is an adapted version of sign language. They also recognise individuals PECS book and have had training on how to use social stories. For families who first language is not English, we encourage their social worker to attend the home visit, so that they can support them and explain the service if they have any concerns or questions. Before the young person joins the service they have a home visit where their needs can be discussed and the Co-ordinator will carry out an outcome star to determine what areas they would like to progress with. Examples are making friends, making decisions and trying new things. At the end of every session we carry out an evaluation, encouraging the young people to comment on what they thought of the session. We also update the outcome star chart every six months to take note of any areas the young people have progressed or need more support with.
Is the service fully accessible?
All sessions are risk assessed in advance so that the Co-ordinator can check the suitability for the service users. We have mobile hoists which can be taken on any activity and every minibus we use is wheelchair accessible. Most of the SMILE sessions take place in the community, so all activities are planned to be inclusive. SMILE meet outside of the SCILL centre which has a changing places facility that we regularly use. All staff are trained to adapt their approach to suit the needs of the service user.
Ensuring inclusion
SMILE includes all of its members and the activities are designed to be enjoyed by all attending. Each session there is a Co-ordinator, two team leaders and a number of trained volunteers, which will ensure that every young person is included and encouraged to participate in the activities.