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Contracts and Quality Assurance Team

"Our Vision is to ensure through the implementation of the ASSHH Quality Assurance Framework people are kept safe while receiving services that meet their personal expectations and outcomes and that the services we commission are value for money for the Authority"

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The Contracts & Quality Assurance Team is responsible for Contract Management  and Quality Assurance of commissioned services.  The team manages the overarching contract and standards therein and works to ensure services are being delivered in line with the contract, by monitoring performance, undertaking spot-check visits and full quality audits.  We seek the views of users and stakeholders to ensure the service meets the needs of the end user.  Where appropriate we take action to raise the standard of the service through a process of action plan, default, suspension and termination.

Contracts and Quality Assurance Team Structure Chart

Adult Social Services Strategies, Plans and Policies London Borough of Sutton Contracts and Quality Assurance Team Structure Chart. This link will open an Adobe PDF file.

Provider Forums

Details of and notes from recent forums.

Standard Contracts

Copies of standard contracts currently in use.

Frameworks

Details of Providers and Lots.