If you experience or see a hate incident, we want to help.
If you don't want to call the police, or if you want extra support, you can call the Stop Hate Line. You can also report a hate crime by text to: 07717 989 025 or by web chat at www.stophateuk.org/talk. You can tell us 24-hours a day what has happened. We will listen and take down the details. The helpline is confidential and independent.
What are hate incidents/hate crimes?
A hate incident/hate crime is any incident where the victim or another person believes that they, the victim, have been targeted because of their perceived race, religion, sexual orientation, disability, gender or age.
Hate Incident and Hate Crime
Such incidents often results in the victim of hate feeling isolated, vulnerable, and fearful.
Hate incidents/hate crimes can:
- ·take place anywhere - at home, in the streets, at work or in schools and colleges.
- include any type of threatening behaviour, not just physical attack or injury. It includes the use of threatening & abusive language; gestures; and anti-social activities.
- involve indirect action directed to the victim, for example damage to and graffiti on property
Who are victims of hate incidents/hate crimes?
Victim(s) of hate incident(s) do not have to be a member of a minority group or someone who is generally considered to be 'vulnerable' but anyone associated with or supporting a victim. For example, the friends of a minority ethnic person, a lesbian or gay man or refugee may be victimised because of their association. A white resident victimised because of their race is also a victim of a hate incident.
For further information on hate incidents please download the guidance. Reporting Hate Incidents Guidance [378kb]
Sutton is a community in which all can take part and all can take pride. The community recognises and celebrates its difference and diversity and does so in a safe environment. Where safety is threatened we will act to protect the individuals affected and challenge the behaviour of the perpetrators. Tackling hate incidents and hate crime is an expression of our commitment.
Types of Hate Incidents and Hate Crimes
Disability hate incidents/hate crimes
Disability hate incidents are "Incidents perceived to be based upon prejudice towards or hatred of the victim(s) because of their disability (physical or mental impairment) or so perceived by the victim or any other person."
Lesbian, gay and bisexual (LGB) hate incidents/hate crimes
LGBT hate incidents is considered as "Any incident which is perceived to be based upon prejudice towards or hatred of the victim because of their actual or apparent sexual orientation and so perceived by the victim or any other person."
It is important to note that heterosexual people may also become victims perhaps where they have been perceived to be gay, lesbian or bisexual.
Race hate incidents/hate crimes
Race incidents are any incidents that are perceived to be based upon prejudice towards or hatred towards the victim because of their actual or apparent race as perceived by the victim or any other person.
This definition does not just refer to someone becoming a victim because of the colour of their skin. It can also include hatred of someone because of their nationality, culture or language.
Less obvious examples would be discrimination targeted at our Irish Heritage and Roma Travelling community or our Eastern European community.
Faith related hate incidents/hate crimes
This refers to incidents which are motivated by hatred of an individual's actual or perceived religion or faith. Examples would include issues like Anti-Semitism, Islamophobia and sectarian violence.
Age related hate incidents/hate crimes
Age hate incidents are "Incidents that are perceived to be based upon prejudice towards or hatred towards the victim because of their actual or perceived age or so perceived by the victim or any other person"
hate incidents/hate crimes incidents
Gender identity hate incidents are "Incidents that are perceived to be based upon prejudice towards or hatred towards the victim because of their actual or perceived gender or gender identity or so perceived by the victim or any other person". Examples may be hate experienced by transgendered people.
Age related hate incidents/hate crimes
Refers to those incidents, which are motivated by hatred of an individual because of their age.
Reporting Hate Incidents
Online reporting of hate incident/hate crime
Hate incidents where you have been the victim; have witnessed or wish to report on another's behalf can be done by completing the on-line e-form.
You will automatically be supplied with a reference number that you can use to follow up your case. The e-form is then forwarded to the responsible person in the appropriate department to respond to you and to take the necessary action. The action taken is then recorded on the e-form, where it remains as a permanent record.
Hate incident reporting form
Reporting of hate incident/hate crime using the downloaded form
If you can't use the e-form please download and complete the attached hate incident reporting form, which can then be returned to:
The Contact Centre
London Borough of Sutton
St Nicholas Way
Sutton, SM1 1EA
You will then be supplied with a reference number that you can use to follow up your case.
Reporting of hate incident/hate crime by telephone
If you can't use the e-form or downloadable form you can report a hate incident over the phone. Please phone the department of the Council that you believe is responsible for your matter or our Contact Centre and state that you wish to report a hate incident. The person taking your call will then complete the e-form on your behalf and supply you with a reference number.
Reporting Hate Crimes and General Crimes
Crimes must be reported to the police. This is so whether the crime is a hate crime or a general crime. In an emergency you should phone 999. You should use this service to contact police in situations when you need an immediate response such as if a crime is happening now or if anyone is in immediate danger.
If you wish to contact the Metropolitan Police Service and it is not an emergency please call 0300 123 1212.
Textphone users can call the 18001 TextDirect prefix for non-emergency calls. Typetalk can be contacted on 08007311888 or visit http://www.typetalk.org.
Online reporting of hate crimes and general crimes
The Metropolitan Police welcome the online reporting of all crime. If this method of crime reporting is more convenient for you please go to https://online.met.police.uk/ for further information.
The organisation Crimestoppers, www.crimestoppers-uk.org, is an independent charity set up to find criminals and solve crimes. They are another route through which hate crimes and general crimes can be reported. Reports can be given to Crimestoppers over the phone and online and can be made anonymously.
The Crimestoppers number is 0800 555 111 and their online reporting forms can be accessed at https://crimestoppers-uk.org/give-information/give-information-online/