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Performance & Customer Satisfaction

View charts and data about Sutton's performance from 2013-2014 and see how satisfied our customers have been with our services.

Telephone Enquiries

Image of a handheld phone in front of a computer monitor How well have we handled your telephone enquiries?

Face to Face Enquiries

Image of a customer & receptionist talking How well have handled your enquiries when you have visited us?

Benchmarking our services with other London Boroughs

Each year the Customer Services for London Group (CSLG) conducts a series of benchmarking exercises across London Boroughs. Find out how we've done here...