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From whom is an overpayment recoverable?

Each case is looked at individually when deciding on whether an overpayment is recoverable and who we recover it from.

If we pay your Housing Benefit direct to your Landlord, we usually recover overpayments from them if you have moved and your Landlord knew you were moving and, therefore, we could have expected them to have known they were being overpaid.

However, if the overpayment was caused by a change in your circumstances such as you starting work, we would ask you to repay the overpayment.