Maintenance to waste and recycling online requests

You may experience difficulty in completing waste and recycling requests online. We are working to resolve the problem and we apologise for any inconvenience this may cause you.

Penalty Charge Notices

PCN Instalment Policy

The Council made a decision from 2nd June 2015 not to offer payment of Penalty Charge Notices (PCNs) by instalment.

This decision was made for the following reasons:-

  • The cost of administering the system: officers spent a disproportionate amount of time arranging instalment plans, monitoring payments and chasing late payments.
  • Many customers who had been allowed instalment plans failed to adhere to them.
  • Only short term instalments could be allowed to keep within statutory PCN time scales.
  • The legislation under which parking enforcement is undertaken, The Traffic Management Act 2004, clearly states that in order for a case to be closed, full payment must be made within certain time scales. This legislation does not provide the motorist with the opportunity to settle a case over any period of time other than that stated within the legislation. It is the Council's experience that those seeking instalment plans wish to do over a longer period than could be allowed under this Act.
  • Payment arrangements could not be allowed during the discounted period as legislation states that the discounted period only last for 14 days.
  • At a time when local authorities are facing budget cuts and looking to make further efficiency savings, the provision of legislative services has to be prioritised over non-legislative services.
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