Cashless parking

RingGo is a quick, easy to use mobile phone service, which lets you pay for your parking with a credit or debit card, rather than using cash at a machine. When you park your car in an area featuring the RingGo service, you simply contact RingGo by

• iPhone or Android app,
• Telephone
• SMS or
• On-line, and pay for your parking by phone.

With RingGo:

• You no longer need to carry change
• You don't have to visit a parking machine and
• You don't need to walk back with a parking ticket - Civil Enforcement Officers check which vehicles are parked with RingGo via their handheld units.

You can pre-register with RingGo either

• Online or
• By using the RingGo apps for iPhone and Android handsets (downloadable either through your handset or from the Apple store or Google Play).

If you pre-register for the service you will be asked to provide:

• The number plate, colour and make of your vehicle
• Your payment card details

Alternatively you can register at the same time you want to park, either by using the RingGo app or by calling RingGo on 020 3046 0010.

There is no charge for registering with RingGo and no charge for downloading or using the RingGo iPhone and Android applications.

When you park your vehicle with RingGo, you generally pay a 20p convenience charge on top of the normal parking tariff charges which apply. This parking charge will be shown on your monthly credit/debit card statement.

If you call RingGo, the number used is a geographic one, so you are charged the standard rate agreed with your mobile phone operator. Such calls are often included free within mobile phone packages, so if you receive a free bundle of minutes, your call will usually be included within this.

If you use the RingGo text to park option, you will pay for the text message at your agreed operator rate. You will also pay a 10p charge for the summary text message (which you automatically receive), providing confirmation of your parking session details.

The optional parking session confirmation messages and reminder texts (alerting you when your session is about to run out), cost 10p per message.

Unlike normal parking sessions, you can remotely top up your parking fee when you use RingGo. If you want to extend your stay, simply contact RingGo again and the service will ask you:

• How long you want to extend
• What your card security code is

The RingGo system automatically recognises that you have a parking session currently operating.

If you need a VAT receipt for your RingGo parking session, you can view and print it online. If you provide us with your e-mail address, you can opt to receive a receipt automatically every time you park. Just login and add your email address into the settings menu.