Report a pothole, road defect or footpath defect
Report a pothole or road defect
You can let us know about:
- potholes or sunken road
- broken or loose manhole covers
- damage to the road, cracks or a worn surface
first check it's not on a red route - Transport for London (TfL) are responsible for things on red routes. Red routes have single red or double red lines and are normally A roads, eg A217, or A24 etc.
If it's not on a red route then use our online form to let us know about the problem: Report potholes or other road defects
Report a footpath defect
If there's a problem on the footpath, such as:
- potholes or sunken footpath
- damage, cracks or a worn surface
- vehichle crossing defect
first check it's not on a red route - Transport for London (TfL) are responsible for things on red routes. Red routes have single red or double red lines and are normally A roads, eg A217, or A24 etc.
If it's not on a red route then use our online form to let us know about the problem: Report a footpath defect
Problems on red routes
TfL are responsible for road defects on red routes eg potholes, loose paving, obstructions, markings, worn surfaces and drains. Red routes have single red or double red lines and are normally A roads, eg A217, or A24 etc. You can let TfL know about the problem online: Tell TfL about issues with red routes
