Take part in research

We would like to talk with residents about their online experience with Sutton Council. If you would like to take part in research to help us improve the website and online services

Please complete our short survey

Feedback, complaints & compliments

What you can expect from us

  • We will listen and take your complaint seriously
  • We will deal with your complaint fairly
  • We will tell you how long our investigations will take
  • We will apologise if we have done something wrong and tell you how we will put things right
  • We will keep all information about you confidential