Feedback, complaints & compliments

Whistleblowing - report a suspected malpractice

The whistleblowing services can be used to report a suspected malpractice - a concern about danger or illegality that affects others.

Insurance fraud against the Council, such as injury fraud, bogus claims, exaggerated claims or multiple claims. You can report a fraud on Freephone 0800 328 9270.

Housing benefit fraud, such as nondisclosure of employment or sub-letting the property at which the person claims. You can report a fraud on Freephone 0800 328 6340, text-phone 0800 328 6341 or locally on 020 8770 5687.

Allegations of other types of malpractice, such as stealing Council assets or unlawfully obtaining a financial or other advantage can be reported by completing our online form.

The information you provide is strictly confidential. You do not have to give your name unless you want to. If you do we will keep it confidential. 

Please do not use this service if you feel that you have personally been poorly treated. Instead, you should use the complaints service.

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