FOI & EIR
We will respond to your request for information made under the Freedom of Information Act and the Environmental Information Regulations within 20 working days of the request being received.
The General Data Protection Regulation gives data controllers 40 calendar days to complete a subject access request. This time starts from when the Council receives a clear request and enough identification to be sure that the request is from the data subject.
Some social care files are very large and may take longer than a month to complete. If this is the case with your request we will contact you.