Your collection service

 For flats with shared/communal bins

  • food waste is collected every week
  • paper & card and plastics, glass, cans and cartons are collected weekly
  • general waste (non-recyclable) is collected every week

You can use your postcode to check your collection days.

In some flats, it is not possible to offer all collection services and for space reasons, you might have different containers in your bin store. All containers should be clearly labelled telling you what to put where, but if you’re not sure please speak to your landlord or managing agent.

The Flats Recycling Fund provides up to £10,000 to improve communal waste facilities. This includes:

  • new bins
  • bin stores
  • better bin labels
  • initiatives to improve recycling and reduce contamination

Food waste

Your food waste recycling is collected weekly and you’ll have two food waste containers:

  • a small indoor caddy to use in your kitchen
  • brown communal wheelie bin that you share with your neighbours 
  • you can request a replacement container if your indoor kitchen caddy is damaged or missing
  • if your outdoor wheelie bin is damaged or missing, please speak to your landlord or managing agent

What we can collect

  • all uneaten food and plate scrapings
  • fruit and vegetables (raw vegetables, cooked vegetables, whole fruit, peelings)
  • cooked and raw meat, chicken, fish and bones
  • rice, pasta and beans
  • bread, cakes, pastries 
  • cheese and eggs
  • bread, cake, pastries
  • tea bags, loose tea coffee grounds 
  • cut flowers

What we can’t collect

  • plastic bags 
  • packaging of any kind
  • liquids such as milk
  • oil or liquid fat
  • garden waste

You should line your small kitchen caddy with compostable liners (available to buy in supermarkets) or old newspapers. When your indoor caddy is nearly full, tie the top of your liner (or fold over the newspaper) and put it in your outside food waste bin ready for collection. 

 

Paper & card

  • paper and card recycling is collected every two weeks
  • use your shared bin with a blue lid, which should be either a 240-litre or 1100-litre wheelie bin 

The bin in your bin store should be clearly labelled. 

If your bin is damaged or missing, please speak to your landlord or managing agent.

What we can collect

  • newspapers and magazines
  • card and cardboard
  • toilet and kitchen roll tubes
  • egg boxes

 All paper and cardboard should be clean and dry.
 

What we can’t collect

  • plastic bags 
  • dirty cardboard (e.g. food-stained pizza boxes)
  • food and drink cartons
  • disposable face masks
  • tissue paper
  • shredded paper (unless it's put in a paper bag or envelope)
  • general waste 

 

Plastics, glass, cans and cartons

  • plastics, glass, cans and cartons are collected weekly
  • you should have a large wheelie bin to store your plastics, glass, cans and cartons

What we can collect

  • plastic bottles
  • plastic pots, tubs and trays
  • glass jars and bottles
  • cans, tins, aerosols and tin foil
  • food and drink cartons

What we can’t collect

  • plastic bags 
  • plastic film
  • rigid plastic (toys, plant pots etc)

Please remember to rinse out any food or drink containers before putting them in your recycling box. 

 

General waste

  • general waste is collected weekly
  • you should have a large wheelie bin to store your general waste 

If your wheelie bin is damaged or missing, please speak to your landlord or managing agent.

What we can collect

  • non-recyclable rubbish
  • wet or dirty cardboard (e.g. food-stained pizza boxes)
  • plastic bags and film (please check if you can recycle these at your local supermarket)
  • polystyrene
  • nappies

What we can’t collect

  • recycling or food waste
  • electrical items
  • batteries
  • gas canisters
  • DIY / building waste
  • hazardous waste - asbestos, oil-based paints, antifreeze, chemicals, petrol