Income management - About the income management team

More in "Income management"

The income management team is responsible for the prevention and recovery of all sundry debts and housing benefit overpayments owing to the Council in order to maximise resources to provide services to our customers. Our central team is unified by our corporate debt recovery policy.

What can happen if you don't pay an invoice:

  • we will instruct legal services where appropriate

  • we will refer the debt to Debt Collecting Agencies/Bailiffs where appropriate
If you are experiencing financial difficulty and you are unable to make a payment, you should contact the income management team immediately. You can can also find more help and debt advice here.