Citizenship & nationality

European Passport Return Service

Using this service, introduced by the Home Office, European passport holders can now retain their passport when submitting an application for permanent residence.

European Passport Return Service (EPRS) applicants can call in between 9-12pm daily at

Sutton Register Office
25 Worcester Road

The fee payable is £20 per applicant. 

To use this service please follow these steps:

Step 1 - make an online application to prove your right to reside in the UK as an EU citizen online, please read all the information and note that there is a fee of £65 which you will need to pay the Home Office.

Step 2 - attend at Sutton Register Office between 9am-12pm Monday-Friday within 10 working days with the following documents:

  • Document checklist and PNN reference
  • Passport
  • 2 passport sized photographs
  • Other original supporting documents as stated on their checklist

Step 3 - Your passport will be copied and returned to you. The application and other supporting documents will be sent using Royal Mail Special Delivery. A charge will be made for postage dependent on weight.

Postage Fees up to:

  • 100g Included in base fee
  • 500g £8.00
  • 1kg £9.50
  • 2kg £12.00
  • 10kg £29.50
  • 20kg £45.00

Please note: Please be aware that the fees for the European Passport Return Service (EPRS) are taken at the time you are seen and card payments ONLY will be accepted. We will not accept cash.