Citizenship & nationality

European passport return service

Using this service, introduced by the Home Office, European passport holders can now retain their passport when submitting an application for permanent residence.

This service is available to applicants, in person and at

Sutton Register Office,
Civic Office
St Nicholas Way


European Passport Return Service (EPRS) applicants can call in at Civic offices between 9-12pm daily.

To arrange an appointment please contact Sutton Register Office on 02087706790. 

The fee payable is £20 per application.

To use this service please follow these steps:

Step 1 - make an online application to prove your right to reside in the UK as an EU citizen online, please read all the information and note that there is a fee of £65 which you will need to pay the Home Office.

Step 2 - attend at Sutton Register Office by appointment within 10 working days with the following documents:

  • application checklist and PNN reference
  • passport
  • 2 passport sized photographs
  • copy of application
  • other original supporting documents as stated on their checklist

Step 3 - Your passport will be copied and returned to you. The application and other supporting documents will be sent using Royal Mail Special Delivery. A charge will be made for postage dependent on weight.

Postage Fees up to:

  • 100g Included in base fee
  • 500g £8.00
  • 1kg £9.50
  • 2kg £12.00
  • 10kg £29.50
  • 20kg £45.00
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