Need help putting your bins and boxes out?

We offer an assisted refuse collection service to residents who are unable to place their wheeled bins or bags at the edge of their properties on their collection day.

If you would like to apply for the assisted collections service or require further assistance with the process, please use our online application form.

Request assisted waste collections here

If you cannot complete the form but would still like to apply for assisted collections please call our customer service on 020 8770 5000.

What happens next

A council officer will visit you to assess the situation.

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