Street naming and numbering

How to get an address

The London Borough of Sutton is responsible for allocating house numbers, road names and numbering property conversions.  Individuals and developers must not allocate their own house numbers, building or street names, but seek approval from the Council.

London Borough of Sutton also maintains the definitive record of all street names and property addresses (called the Local Land and Property Gazetteer).

Why is street naming and numbering important?

The address of a property is important since many organisations, postal, emergency services and the general public, need an efficient means of locating and referencing properties..

If a property is not 'registered' through the street naming and numbering process it will not appear on the main address database and the owner/occupier will encounter difficulties in obtaining mail, goods and services from a variety of sources (e.g. applying for a credit card, or purchasing goods by mail order).

Address data is used by the Council, Royal Mail, all statutory undertakers, emergency services, credit agencies, financial institutions, sat nav system suppliers and many private companies.

Apply for a street name or postal number

  • Please read the guidance notes for postal addresses and street names before submitting your application. These can be downloaded as a PDF form or viewed on a web page.

You should apply if you are building new houses, commercial or industrial premises or undertaking conversions of residential, commercial or industrial premises, which will result in the creation of new properties or premises.

You should apply only once you have started building work, or conversion has started. Utility companies will not install services without an official postal address and postcode.

We require an email with the following when applying;

  • Approved planning application
  • Site location plan
  • Plans highlighting the entrance of each unit clearly marked
  • confirmation that building work has started on site
  • Details of freeholder
  • Developer/Applicant
    • Company name
    • Registered address
    • Email
    • Daytime contact number

These details need to be emailed to or posted to:

Street Naming & Numbering
Civic Offices
St Nicholas Way

Charging [revised prices effective from 26 October 2020]


Cost per Unit

Addressing a property


Naming a building


Naming a new road



Miscellaneous Charges


Amendment to approved schedule or plan

£25 per amendment per property impacted

Copy of confirmation of postal address


Copy of plot to postal list or postal plan


Archive search (providing historic property information)


Once an application has been assessed, we will confirm the correct amount to be paid and issue you with a case reference.

Please quote your case reference on all correspondence and payments made. Please email a copy of your payment confirmation to: 

Work on the application will commence following receipt of payment. When entering payment details, the Account Name refers to your personal or company bank account name.

How long will it take?

If your request relates to a new address on an existing street, under normal circumstances we will allocate a postal address within 15 working days of payment.

If your request involves the naming of new streets, under normal circumstances we will allocate a postal address within 30 working days from receipt of payment. This extended period is due to the consultation process with local ward councillors

If your application relates to a large and/or complex development please contact us first as this may take several months to complete.