If you cannot pay the summons in full.
If you cannot pay the full amount owing on the summons you must contact the council tax section immediately by email (or speak to a customer service advisor on 020 8770 5000) to make a special payment arrangement.
If you email us, please give full details of your proposals for payment and title your email "summons enquiry".
The court hearing will still take place and a liability order will be applied for, incurring a cost of £20.00. However, further recovery action may be withheld provided you have made arrangements to pay with us.
Please note: costs will still be incurred and any arrangement will be for the total amount including costs.