Restart Grant: guidance

Please note the closing date for these applications was 30 June 2021. Final grant payments for eligible applications received before this date will be paid by 31 July 2021.

On 1 April 2021, a new Restart Grant was launched for businesses in Sutton. 

The main aim of the Restart Grant scheme is to support Sutton businesses in the relevant sectors that offer in-person services, where the main service and activity take place in fixed premises where business rates are paid.

Please ensure you read all the following information carefully before applying for this funding. 

Eligibility Criteria

These are one-off payments to rate-paying Sutton businesses that were trading on 1 April 2021. These businesses mainly deliver in-person services for the general public in the non-essential retail and hospitality, leisure, personal care and accommodation sectors.

A business is considered to be trading if it is engaged in business activity. This means carrying on a trade or profession, or buying and selling goods or services to generate turnover.

Some trading indicators are included below that can help assess what can be defined as trading for the purposes of the grant schemes. Indicators that a business is trading are:

• The business has staff on furlough

• The business continues to trade online, via click-and-collect services, etc.

• The business is not in liquidation, dissolved, struck off or subject to a striking off notice or under notice

• The business is engaged in business activity i.e. managing accounts, preparing for reopening, planning and implementing COVID-safe measures

General Exclusions

You cannot get funding if your business:

  • has reached/exceeded the permitted subsidy allowance (see below) 

  • is in liquidation, administration, dissolved, struck off or subject to a striking-off notice

  • is not within the rating system 

  • is not trading (see above) 

Grant funding

There are different levels of grants payable depending which sector your business is in.

Strand One - non-essential retail premises

The Restart Grant Strand One will support non-essential retail premises with one-off grants of up to £6,000 depending on the rateable value:

  • For businesses occupying properties with a rateable value of exactly £15,000 or under - the grant payment will be £2,667. 

  • For businesses occupying properties with a rateable value over £15,000 and less than £51,000 - the grant payment will be £4,000. 

  • For businesses occupying properties with a rateable value of exactly £51,000 or over - the grant payment will be £6,000

The following businesses are excluded from this grant funding:

Food retailers, including food markets, supermarkets, convenience stores, corners shops, off licences, breweries, pharmacies, chemists, newsagents, animal rescue centres and boarding facilities, building merchants, petrol stations, vehicle repair and MOT services, bicycle shops, taxi and vehicle hire businesses, education providers including tutoring services, banks, building societies and other financial providers, post offices, funeral directors, laundrettes and dry cleaners, medical practices, veterinary surgeries and pet shops, agricultural supply shops, garden centres, storage and distribution facilities, wholesalers, employment agencies and businesses, office buildings, automatic car washes and mobility support shops. 

Strand two - hospitality, accommodation, leisure, personal care, gym and sports business premises

The Restart Grant Strand Two will support Hospitality, Accommodation, Leisure, Personal Care and Gym & Sport business premises with one-off grants of up to £18,000 depending on the rateable value:

  • For businesses occupying properties with a rateable value of exactly £15,000 or under - the grant payment will be £8,000. 

  • For businesses occupying properties with a rateable value over £15,000 and less than £51,000 - the grant payment will be £12,000. 

  • For businesses occupying properties with a rateable value of exactly £51,000 or over - the grant payment will be £18,000. 

The following businesses are excluded from this grant funding:

  • Hospitality retail businesses do not include food kiosks and businesses whose main service is a takeaway (not applicable to those that have adapted to offer takeaways during periods of restrictions, in alignment with previous COVID-19 business grant schemes).

  • Leisure businesses do not include all retail businesses, coach tour operators, tour operators and telescopes. 

  • Accommodation businesses do not include private dwellings, education accommodation, residential homes, care homes, residential family centres, beach huts.

  • Gym & sport businesses do not include home gyms, home exercise studios, home sports courts and home sports grounds. 

  • Personal care businesses do not include: businesses that only provide personal care goods, rather than services; businesses used solely as training centres for staff, apprentices and others; businesses providing dental services, opticians, audiology services, chiropody, chiropractors, osteopaths and other medical or health services, including services which incorporate personal care services, treatments required by those with disabilities and services relating to mental health.

Subsidy allowance

This scheme is covered by three subsidy allowances:

  • Small Amounts of Financial Assistance Allowance – you’re allowed up to £335,000 (subject to exchange rates) over any period of three years

  • COVID-19 Business Grant Allowance – you’re allowed up to £1,600,000. This allowance includes any grants previously received under the COVID-19 business grant schemes and any State aid previously received under Section 3.1 of the European Commission’s Temporary Framework across any other UK scheme.  

  • COVID-19 Business Grant Special Allowance - if you have reached your limits under the Small Amounts of Financial Assistance Allowance and COVID-19 Business Grant Allowance, you may be able to access a further funding under these scheme rules of up to £9,000,000, provided certain conditions are met. This allowance includes any grants previously received in accordance with Section 3.12 of the European Commission’s Temporary Framework. Please ensure you are clear about the conditions that need to be met before confirming your eligibility for the Restart Grant on the application form.

Grants under these three allowances can be combined for a potential total allowance of up to £10,935,000 (subject to exchange rates).

Application Process

You can see a list of businesses able to apply for Restart Grants here. Before applying, please make sure you have the following information to hand as you will not be able to complete your application without it:

  • Business Rate Payer name (as shown on your rates bill)

  • Business rate account number

  • Business Trading Address including postcode 

  • Ratepayer email address 

  • Sector

  • Nature of Business 

  • Unique identifier (preferably Company Reference Number (CRN)) if applicable. If not applicable, the VAT Registration Number, SelfAssessment/Partnership Number, National Insurance Number, Unique Taxpayer Reference, Registered Charity Number will also be acceptable) 

  • High level SIC Code 

  • Date business was established 

  • Number of employees

  • Size of business the grant relates to 

  • Details of the type of previous grants and amounts your business has received

  • Cumulative total of previous funding received under all COVID-19 business grants schemes


Please note - before awarding a grant payment we are required to undertake pre-payment checks.  Please be patient while we process these applications over the coming weeks. Please note the closing date for these applications was 30 June 2021. Final grant payments for eligible applications received before this date will be paid by 31 July 2021.

Please be advised that you may be contacted for research purposes and your data will be held, processed and retained securely by the London Borough of Sutton. It will be shared with other teams across the Council and third parties for the purpose of assessing, verifying and processing your application, reporting, responding to statutory requests, and for the detection and prevention of fraud and error. It will be shared with others, including the Department for Business, Energy and Industrial Strategy, Her Majesty's Revenue and Customs Service and their third parties for reporting, monitoring, evaluation and fraud detection purposes. If a grant is awarded, details will be published on the London Borough of Sutton’s website. Information will be released as required by legislation, such as Freedom of Information. The London Borough of Sutton’s full privacy notice is available at Sutton.gov.uk

If you have any questions, please contact businessrates@sutton.gov.uk