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Health & safety

Environmental Health and Multidisciplinary Officers inspect business premises to improve standards of health and safety, aiming to reduce the number of accidents and ill health associated with the work environment and practices. We assess priority needs to safeguard the health, safety and welfare of those who live and work in the Borough.

If there is a Fatality at your workplace, you must report the incident without delay by ringing  0845 300 99 23.
The telephone service is available Monday to Friday from 8.30 am to 5pm and you will be asked for brief details about your business and the incident. 

All other Major, OVER-7 Day, Dangerous Occurrences and Public related workplace accidents must be reported online, as soon as possible afterwards and within 10 days of the incident,  at

Health & Safety at Work - Regulation & Inspection
The main role is to improve standards of health and safety in the Borough and reduce the number of accidents and ill health associated with the work environment.

The council has a legal duty to enforce the Health and Safety at work etc Act 1974 and related legislation. To achieve this, our officers aim to:

  • Inspect high risk work places to ensure that they do not present unacceptable risks to the health, safety or welfare of the workforce
  • Investigate certain accidents that occur in a workplace to identify any unsafe practices or breach of legislation
  • Respond to complaints about alleged poor health and safety standards and requests for advice about health and safety
  • Raise awareness of health and safety through campaigns, promotions or via advice to customers and all stakeholders
  • Liaise with Planning and Building Control Officers to advise on the health and safety through campaigns of new businesses and developments
  • Liaise with the Health and Safety Executive, providing annual returns on our enforcement activity and work with other health professionals locally and nationally
  • Give education and encouragement as well as use any legal means to promote and achieve legal compliance in accordance with government and local priorities

If you wish to make a complaint about the health, safety or welfare conditions in a workplace, please contact us using the online enquiry form, making sure you provide all details so that we can discuss this or keep you informed of our progress.

Please do not use this enquiry for issues apart from health and safety in the workplace enquiries. 

Cooling Tower Registration
Under the notification of Cooling Towers and Evaporative Condensers Regulations 1992, persons in control of non domestic premises have a duty to notify the Local Authority in writing with details of 'notifiable devices'.

Notifiable devices consist of cooling towers and evaporative condensers, except where they contain water that is not exposed to the air and the water and electricity supply are not connected. If a tower becomes redundant or dismantled, this should also be notified. You must also notify the local authority of any changes to the notification information within one month of the change, in writing.

Licence Fees: No fees payable.