COVID-19 How to ask for help

Access to Food during COVID-19

If you cannot leave your home to get food, or cannot afford to purchase food, there are a number of ways you can get support. The voluntary sector in Sutton will continue to work alongside Sutton Council to distribute food in urgent and complex cases. 

Sutton Community Hub will help you access food

Get in touch with us via our COVID-19 (Coronavirus) online support form or call us 0208 770 5000 (option 6), if your request is urgent. Our details are available on our How to ask for Help page

When you get in touch, we will direct you to a service that can support you to access food. This may include a referral to the Sutton Foodbank, a charity in Sutton who can deliver food in an emergency situation.

Foodbank vouchers

To use the Sutton Foodbank, you will need a foodbank voucher. Many organisations in Sutton can provide vouchers. 

You can contact Sutton Foodbank direct go to https://sutton.foodbank.org.uk/contact-us

The vouchers can be obtained from organisations and teams including Citizens Advice Sutton, Sutton Carers Centre (unpaid Adult or Young Carers), Encompass, Sutton Housing Partnership, Social Services, Inspire, Sutton Uplift, and the Welfare Reform Team.

Crisis loans and grants

Crisis loans & grants provide help to cover unexpected expenses in a crisis or emergency.

Support that can be offered includes:

  • Food vouchers for Morrisons Supermarket

  • Furniture and applicances can be provided

  • Key or Card top-up for Gas and/or Electric meter (British Gas are not part of this scheme)

For further information on eligibility and how to apply, visit the crisis loans and grants page.

If you have any concerns regarding the above, get in touch with us via our How to ask for Help page

Volunteer shoppers

Volunteer Centre Sutton who are supported by volunteers, are offering help to people who are struggling to get out, self-isolating or vulnerable. Volunteers can shop for you, or help you shop and find delivery slots online. The service is free, however you will need to pay for your food through the Neighbourhood Volunteers shopping programme.

NHS Volunteer Responders

Support will continue to be available through the NHS Volunteer Responder Scheme, which can support collecting shopping and medication. 

Call 0808 196 3646 between 8am and 8pm to arrange support or speak to your health care professional for transport support.

 

Below is a list of supermarkets you can contact for access to deliveries and food boxes

Aldi

COVID-19 updates

✔ delivery | ✔ food boxes

 


 

ASDA

COVID-19 updates

✔ delivery | ✔ food boxes | ✔ digital gift card


 

Co-op

COVID-19 updates

✔ delivery


 

Iceland

COVID-19 updates

✔ delivery


 

Lidl

COVID-19 updates


 

M&S Food

delivery | ✔ food boxes


 

Morrisons

COVID-19 updates

✔ delivery | ✔ food boxes | ✔ digital gift card


 

Sainsbury's

COVID-19 updates

✔ delivery | ✔ digital gift card


 

Tesco

COVID-19 updates

✔ delivery | ✔ digital gift card

 


 

Waitrose

COVID-19 updates

✔ delivery | ✔ digital gift card


Food delivery services

In some cases it’s hard to get food deliveries if you are currently self-isolating.

Below is a list of businesses which are delivering groceries, and may have delivery slots available. This list is just for information, Sutton Council does not endorse any business below.

If you cannot afford to buy food, or you need extra support, there are charities in Sutton who may be able to help. We have further information about who you can contact on our COVID-19 How to ask for help page.

Clapham Fresh

Delivering fresh fruit and veg, and store cupboard items. Delivery is free over £20

 

Cook

Gourmet frozen meals service. Free delivery over £40. Free same day click and collect. Order by phone or online.

01732 759020

D Parker & Sons

Offering free home delivery of meat, cheese, eggs, fresh fish and veg boxes to people self-isolating in the borough

020 8688 6416

info@sausagemasters.co.uk

Deliveroo

Available as an app for your phone or as a website. The company which traditionally delivers takeaways has expanded to deliver groceries too.

 

E Thompson’s Pick N Pay

E Thompson’s Pick N Pay take orders for deliveries via Uber Eats

0208 648 3190

                                

First Aid Food

A food wholesaler, offering fresh fruit and veg, store cupboard and household items, delivering to households within the M25. Minimum order is £35, and delivery costs £4.95 for orders under £70

 

First Choice Produce

Delivering fresh fruit and veg, and store cupboard items. Delivery is £3.50 to SM postcodes

 

Flower Farm

Offering a range of food boxes, including fresh fruit and veg, fresh meats, milk, eggs and bread

01883 742288

Food Point

Delivering fresh fruit and veg, milk, bread, eggs and store cupboard items

020 7971 7971

07507 820025

orders@foodpointproduce.co.uk

Fresh Connect

Fresh Connect is offering home delivery service around Sutton for fresh fruit and veg, store cupboard and household items, free for deliveries over £30

 

 

Hilliards

Delivering food boxes of fresh fruit and veg, milk, bread, eggs and store cupboard items. Can add meat and cheese to the box. Contact free collection from Ewell, KT17 3BY

 

Kidbay Parties

Kidbay Parties are offering food boxes with fruit and veg, milk, bread and eggs. Boxes start at £20

078 2850 7061

Lockdown Essentials

Offering home delivery service around Sutton for fresh fruit and veg, store cupboard and household items, free to SM1-5 postcodes for orders over £25

 

Magnificent Marrow

Offering boxes of fresh fruit and vegetables, with the option to add dairy and bakery goods.

 

Michaels Greengrocers

Fresh Fruit and vegetables.

Deliver to local addresses, orders to be made on the day before 10am for delivery.

020 8642 6446

Morrisons

Morrisons have started delivering food boxes, filled with everyday essentials, including groceries and home products. Boxes start at £30

 

New Covent Garden Market

New Covent Garden Market have shared a blog post listing the businesses offering home delivery, who work out of the market

 

Pale Green Dot

Offering fresh produce, dairy and meat boxes from £12.50

 

Pop to the Shop

Pop to the Shop helps match people who can deliver food, with people who need a shop doing for them if they are isolating. It allows each party to accept and receive payment for the exact cost of the items, with those requesting a shop paying a £1 charge to cover the cost of the platform.

 

Ross Fruiterers

Based in Worcester Park, Ross Fruiterers are offering delivery of fresh fruit and veg, bread, eggs and milk. Boxes are available from £10, and delivery is free within 3 miles of the shop

0208 330 7492

Scott’s of Carshalton

Delivering fresh and cooked meat, eggs, milk,and baguettes to over 60s, vulnerable people and NHS workers for orders over £20. Someone else can also collect your order from the shop.

020 8643 1600

Sheringhams Fine Foods

Suppliers of fresh fruit, vegetables, dairy, frozen and dried goods. Based in New Covent Garden Market, deliver anywhere between M25 and some locations outside London

Fruit and vegetable home delivery scheme

sales@sheringhams.com

07841 017 020

SM Pineger Butcher

Home delivery (open Tuesday to Saturday) for orders over £50. Call before 4pm for next day delivery.

020 8642 0629

Solstice Food

Offering fresh produce, dairy and meat boxes from £25

 

Upstream Seafood

Delivering fresh and frozen fish, for orders over £25

020 8667 1251

If you are a business delivering groceries in Sutton, please get in touch with us at communicationsteam@sutton.gov.uk, so we can add you to our list.