COVID-19 (Coronavirus) : Latest information and advice

What is the current situation with the COVID -19 (Coronavirus) and where to find more information.

Information from the London Borough of Sutton

COVID-19 Supporting Vulnerable Adults

Supporting Vulnerable adults

As the situation with COVID-19 (Coronavirus) develops, Sutton Council remains committed to keeping vital services running and providing the support everyone needs, especially to the elderly and most vulnerable. 

We will continue to work closely with our NHS health colleagues, providers of care, the voluntary sector and residents in the Borough. We encourage everyone to follow the advice provided by the Government in relation to self-isolation and social distancing

How we are helping our most vulnerable people 

In response to this unprecedented situation, and in line with Government guidance, our priorities are the following:

  • Working collaboratively with our local NHS health partners to ensure people are discharged from hospital and supported in the community with appropriate Health and Social Care
  • Safeguarding and protecting the most vulnerable adults in our community
  • Responding to urgent and immediate care and support requirements
  • Working with our local care homes and care providers to continue to support vulnerable adults
  • Supporting our local carers who are looking after vulnerable adults.  

Safeguarding adults

In Sutton we aim to safeguard and protect adults at risk so that they live a life free from abuse and neglect. Safeguarding adults means helping adults at risk (i.e. an individual with health and support needs), remain safe and exercise choice in their life. 

If you don't think you need immediate help from the police or are worried about calling them, then you can call social services. It is important to remember that if you are being abused, it is not your fault. Don't worry about telling others that you think you are being abused - it is important that you get help. If you want, you can ask someone else to contact social services on your behalf. Your call can remain anonymous and everything you say will be kept confidential. 

To report a safeguarding concern contact Sutton Council's Adults and Safeguarding Referral Point on 020 8770 6770, email or complete a referral form. You can call after 5pm or at the weekend - do not wait until the next working day. Calls at these times are dealt with by the Emergency Duty Team. All calls are dealt with confidentiality.  

For further online information please see the Sutton Safeguarding Adults Board website

How you can help older and vulnerable residents keep safe

At this time we would encourage families and communities to support each other, particularly those most in need, such as the elderly and disabled.

Sutton Volunteer Centre, Community Action Sutton and Age UK Sutton are working together, along with colleagues in the NHS and the Council to coordinate the community response across Sutton.

Anyone wishing to offer time or support in the community can contact the Sutton Volunteer Centre.