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COVID-19 Libraries, Culture and Leisure

Changes to Library Services

Changes to Library Services

It is important for visitors to exercise personal judgement in managing the risks to protect themselves and others, particularly if you are clinically extremely vulnerable or not yet fully vaccinated. Acting responsibly and following the conditions below is the best method to protect our residents, our community and maintain public health.
 

One-way systems and social distancing restrictions have been removed from library buildings. We expect and recommend visitors wear face coverings in indoor settings and regularly wash their hands with soap and water or use the hand sanitiser provided. Perspex screens remain in place to help protect visitors and staff. 
 
NHS Test & Trace QR code posters are displayed in all buildings. Visitors are encouraged to scan the code on entrance using the NHS COVID-19 app, or supply staff with their details.
 
Study spaces are available in all Sutton’s libraries without the need to book in advance. We ask visitors to be considerate of their surroundings and not relocate chairs and tables from their original position.
 
Cafes in Sutton Central Library and Wallington Library are available for indoor table service and takeaway services. Cafes in Whitehall Historic House and Honeywood Museum are available for indoor and outdoor table service as well as takeaway services. The cafe in Sutton Life Centre is currently unavailable.
 
Physical newspapers and magazines are no longer available. Free digital access to national and international newspapers and magazines can be found here. You will need a library card number and pin; those without library details can join the library and get one here.
 
We host a range of events, live and online. Visit our Eventbrite page to find what we have on offer, such as the mix of activities and interactive experiences in our jam-packed Summer Programme. Enjoyable pastimes such as Rhymetime, our Digital Information Centre, book reviews etc. can be experienced from home. Follow us on Facebook, Instagram and Twitter for the latest news. Join our email mail list for additional updates.

Changes in book borrowing

Visitors to Sutton’s libraries are able to browse books without the need to book in advance. Customers are strongly encouraged to use the hand sanitiser provided before browsing.
 
Library stock may be borrowed through our ‘Click & Collect’ service. Your library card number and PIN will be required; new users can register for a library card number and PIN. To have books available for you to collect from a library, you can: 

  1. Select your book via:
  2. Receive confirmation saying your books are ready to collect.
  3. Collect your books in the library within 14 days.

Pre-selected Lucky Dip book packs for preschoolers and young children are available. These are packs of six books for young children to enjoy reading. To request a lucky dip book pack please email your child's name, age and library card number to sutton.library@sutton.gov.uk
 
The Home Library Service delivers books to those in our community who have trouble getting to their local library, are vulnerable and/or socially isolated. If you wish to become a member of this service please phone (020 8770 4740) or email (sutton.library@sutton.gov.uk).

Changes in IT facilities in libraries

IT facilities (e.g. public computers, printers) are available for use without the need to book in advance, with more computers being made available in all branches. Visitors are able to use the public computers for one hour for free, with time extension being available for an additional charge (unless the visitor has a special exemption). Time extension and additional charges resume from 2 August 2021.
 
Customers are encouraged to clean any equipment they wish to use themselves; wipes can be provided by staff.
 
We encourage our customers to pay for printing through the Princh app (Android / Apple). However, paying through our kiosks is also available. Photocopying requires exact change.