Overview | Access to food | Sutton Council
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Information from the London Borough of Sutton

Access to food


If you cannot leave your home to get food in store, or cannot afford to purchase food, there are a number of ways you can get support.

If you can afford to pay for food

Online delivery slots

In the first instance you should check if you can get a delivery slot with these businesses. 

Priority delivery slots

If you are a vulnerable person, many supermarkets have priority slots available. Their policies differ, so you may need to register with the government as an extremely vulnerable person, or contact the store directly to be eligible for a priority delivery slot.

If you are having difficulty getting a delivery slot

Food boxes

Some companies are offering food boxes, which offer a faster delivery, but a fixed selection of items. Boxes are available from companies including Morrisions, M&S, and Ross Fruiterers.

Ask someone you trust to shop for you

Speak to a family member, friend or neighbour you trust. Some of the major supermarkets, including Sainsbury’s and Morrisons, offer volunteer shopping vouchers. These can be purchased and then sent digitally to the person shopping for you. 

If you cannot afford to pay for food

Get in touch with us via our online form or phone number, if your request is urgent. Our details are available on our How to ask for Help page

When you get in touch, we will direct you to a service that can provide  and/or deliver a food parcel to you. This may include a referral to the Sutton foodbank, a charity in Sutton who can deliver food, or the Sutton Hub, run by Sutton Council.

Foodbank vouchers

To use the Sutton foodbank, you will need a foodbank voucher. Many organisations in Sutton can provide vouchers. You can speak directly to them, without going via Sutton Council’s help pages. 

The vouchers can be obtained from organisations and teams including Citizens Advice Sutton, Encompass, Sutton Housing Partnership, Social Services, Inspire, Sutton Uplift, and the Welfare Reform Team.