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Children who need additional support

I COUNT card



What is I Count?

The council has a statutory responsibility to maintain a register of children and young people with disabilities who live in the borough. The Children Act 1989 required all Local Authorities to establish a register of children and young people with a disability to assist service planning to meet the needs of children and young people with disabilities and their families. 

It is the personal choice of parents and carers to include their child in the register, and although we encourage everyone applicable to join the register, it is not compulsory. 

The Children's Disability Register is a confidential list of names and basic information about children and young people with disabilities, special or additional needs. The information on the register is compliant to the Data Protection Act. Only authorised workers from social care can access the information for the purposes of service provision and support. 

When children and young people's names are added to the register, parents and carers will receive information about services available in Sutton. This information includes services they can receive from the Sutton Parents Carers Forum (SPCF). Visit the SPCF website (external site). Parents and carers will be asked if they would like their information to be shared with the SPCF in order for them to receive regular updates and information regarding events, training and support. 

Who can join the register and apply for a card?

All children and young people in the London Borough of Sutton with moderate or severe disabilities should join the register. They may be children and young people who need help with the following:

  • intellectual development of learning
  • communication
  • personal and self care
  • hearing and vision
  • mobility
  • special treatment such as dialysis or medication
  • independence appropriate for age, gender, cultural, religious or social circumstances

To qualify, a child or young person will need to meet all the following criteria:

  • have proof of residence in the London Borough of Sutton
  • have proof of diagnosis of a permanent and substantial disability; this can be through a letter from a paediatrician or confirmation of a DLA/PIP
  • have a current EHCP outlining their disability and needs

The card is free and will be issued upon application if a child or young person meets this criteria. 

Does your child/young person have to be included?

No. Inclusion on the register is voluntary. A child or young person can be removed from the register at any time. However, we believe most parents and carers are committed to working in partnership with their Local Authority to improve services and provisions for children and young people with disabilities in Sutton. Keeping an up-to-date register will:

  • help the Local Authority to identify the needs of children and young people with disabilities in general and plan appropriate services for them
  • ensure that there is an established link within local services; social care, education and health working together to support a child/young person to achieve their potential
  • support the planning of Transition Services available to children and young people as they turn 18 and beyond as their requirements will change
  • enable regular communication and information sharing with parents and carers of children and young people with disabilities, through regular updates with emails and newsletters

Will it affect entitlement to services?

No. Services provided to children and young people with disabilities in Sutton are dependent on assessed needs and not through inclusion on the Register. 

The I Count register is not linked to any other registers locally or nationally. 

What else can I access with an I Count card?

Various organisations accept the card as proof of disability, enabling concessions, fast-tracking and assistance to be obtained more easily. 

The London Borough of Sutton is in ongoing discussion with various organisations to engage them to participate and also to improve the services they offer on I Count for the children and young people of Sutton who have disabilities. 

What happens next?

If you would like to apply for an I Count card or find out more information, please contact the London Borough of Sutton's Children's First Contact Service (CFCS). 

Requests for registration should be made via a CFCS referral form. View the CFCS referral form (DOC). 

Telephone: 020 8770 6001 / Email: childrensfirstcontactservice@sutton.gov.uk / Address: Sutton Civic Offices, St Nicholas Way, Sutton, SM1 1EA


09/10/2020, 14:46:05