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Disabled persons freedom pass eligibility criteria

Criteria for issuing freedom passes

The London Borough of Sutton issue freedom passes to the following groups of people: 

(Telephone 0208 770 4537)


  • People who are blind or partially sighted We will issue you with a Freedom Pass under this heading if you are registered or registerable as blind, or partially sighted. You would need to provide confirmation by producing your BD8 or CVI form from an ophthalmologist.
  • Deaf People. You will be eligible if you have met the criteria to be on the Sutton Deaf Register as profoundly or severely deaf. Confirmation by your GP or consultant audiologist will be required. You will not be eligible for a Freedom Pass if you are registerable as hard of hearing.
  • Without Speech. If you are unable to make clear basic oral requests. The Local Authority will seek medical evidence to support the application in appropriate cases.
  • If you have a disability or injury which has a long term effect on your ability to walk causing you to walk with excessive labour. It may be necessary to seek medical evidence that your walking ability is permanently impaired.
  • You will qualify automatically if you receive the following benefits for which eligibility is based on walking ability - 
  • higher rate mobility component of Disability Living Allowance (DLA) awarded for at least 12 months from the date of application.
  • mobility component of the personal independence payment (PIP)
  • war pensioners mobility supplement. Letters of entitlement must be produced.
  • If you have long term loss of the use of both arms. Medical evidence is required to support your application.
  • People with a Learning Disability.    To qualify under this category you must meet the criteria for registration with Sutton’s Register for People with Learning Disabilities. Your disability will have started before adulthood. You will qualify if you can travel safely but you are unable to buy a ticket either, because you have a serious communication difficulty and you cannot say where you want to go, or because you are unable to use money. Written confirmation will be required.
  • If you applied for a driving licence under the Road Traffic Act your application would be refused on the ground’s of medical fitness (excluding persistent misuse of drugs or alcohol). Those currently barred from holding a licence include people with 
    • a severe mental disorder
    • Epilepsy (unless it is of a type that does not pose a danger). You will need to provide evidence of refusal. 

If you have not had a driving licence refused or revoked, evidence will be required to prove that you are medically not fit to drive.

Age Limits.

Adults and children over the age of 5 who meet the criteria should apply to: London Borough of Sutton,Civic Offices, St Nicholas Way, Sutton, Surrey, SM1 1EA. Telephone 020 8770 4537.


Older Persons Passes.

These passes are issued in line with the new Pensions Reform Act and are available from Sutton’s Libraries and at Civic Offices.


Your permanent place of residence must be within the London Borough of Sutton.

Permanent Disability:

Freedom Passes are issued in line with the central principle of the Equalities Act 2010. The types of disability that enable people to claim the statutory minimum are those which are permanent or which have lasted at least 12 months and which have a substantial effect on a person’s ability to carry out normal day to day activities.