Exemptions and reliefs for business rates

Hardship relief

Relief may be granted to a ratepayer who would suffer hardship if they had to pay the whole bill.

A quarter of the cost of this hardship relief falls directly on council taxpayers. To ensure that council taxpayers' money is being well spent, the council must ensure that granting this type of relief benefits the wider community as well as the ratepayer concerned. Relief tends to be granted in cases of hardship where the business is particularly important to the local community.

If you wish to apply for hardship relief please view the application form and guidance and email or post the completed application form back to us.

If you have any questions concerning NNDR you can contact the business rates team on 020 8770 5000 email us, or write to us at London Borough of Sutton, NNDR Section, Civic Offices, St Nicholas Way, Sutton SM1 1EA.