Temporary and emergency accommodation

Moving into emergency or temporary accommodation can be a busy and stressful time. To help with the process, and to ensure that you prioritise the most important tasks when you move, we have developed a new booklet. 

Temporary accommodation guide

Inside this PDF booklet you will find information about: 

• housing 
• life on a low income
• getting help with your benefits
• looking after your family’s health and wellbeing

Physical copies are available at the Civic Centre reception, where you can also submit a request for a plain text version of this document (available within 10 working days of the request).

Download our temporary accommodation guide

There are contact details for lots of local organisations, whether you are living in Sutton or outside the borough.

This quote is from Urwa, a local resident who is living in temporary accommodation, who helped us to produce this guide.

Urwa said: “When you first move into temporary accommodation, especially when you have children, you have lots of questions. It is great to have a guide that contains all the information you need to know. It also makes you aware of all the services that can provide a lot of help which you may not have known about."