Complaints and feedback
Make a complaint or leave feedback or a compliment about a service or a colleague.
What happens when you make a complaint and what you can expect from us.
How to report suspected wrongdoing in or to an organisation.
What happens when you make a complaint about our children and young people's service.
Make a complaint about our housing services.
Find out more about Sutton's insurance service and how to contact us.
Find out how to make a liability claim.
Find out about the claims portal for solicitors only
Our complaints process has exclusions where a complaint will not be considered.
What to do If you're unhappy with the delivery of Childcare Entitlement from a childcare provider.
Information on how to join our user research panel.
Tell us if you feel the service you received should have been better, or if you feel the Council or an officer of the Council has done something well.