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This accessibility statement applies to content published on the www.sutton.gov.uk domain.
This website is run by London Borough of Sutton council. We want as many people as possible to be able to use this website. For example, that means you should be able to:
We’ve also made the website text as simple as possible to understand.
For more information AbilityNet has advice on making your device easier to use if you have a disability.
We know some parts of this website are not fully accessible:
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please email us on webadmin@sutton.gov.uk or call us using 020 8770 5000.
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please email us on webadmin@sutton.gov.uk or call us using 020 8770 5000.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
London Borough of Sutton council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.
The content listed below is non-accessible for the following reasons.
Online maps do not fall under the scope of the regulations. This website uses maps to report on street based issues. In each occurrence a map is accompanied by an accessible form alternative.
The accessibility regulations (legislation.gov.uk) does not require PDFs or other documents published before 23 September 2018 to be in an accessible format if they’re not essential to providing our services.
We require that any new third-party systems we commission for the website are Web Content Accessibility Guidelines 2.1 AA compliant. However, third-party applications are partly or wholly out of our control and so may not conform to the same levels of accessibility as the rest of the website. Third-party applications include:
We monitor the accessibility of these sites and ask suppliers to fix accessibility issues that arise.
This statement was prepared on 25 November 2021. It was last reviewed on 25 November 2021.
This website was last tested on 19 November 2021. The test was carried out internally using semi-automated browser extensions, a manual audit and testing with assistive technologies. Any errors were checked and tested manually. A keyboard, tab through and zoom check was also completed.
We used the Website Accessibility Conformance Evaluation Methodology (WCAG-EM) approach to decide on a sample of pages to test.
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