We look at every report we receive & decide if there is enough information to begin an investigation. Over a period of time, we gather additional information about the suspect from a wide range of sources.

The benefit investigation team then investigates and establishes the facts. Where appropriate they take action, including the withdrawal of benefits or starting a criminal prosecution.

If the investigators believe that the person has committed an offence then that person will be invited to attend a formal interview under caution.

Unfortunately, we cannot comment on cases under investigation. So if you report someone we will not be able to update you on how the investigation is proceeding.

Notify a change of circumstance

If you are receiving benefit yourself it is your responsibility to notify the local authority immediately of any change in your circumstances that may affect your entitlement to benefit.

You must not and cannot assume that other organisations, like the Department for Work and Pensions or the Job Centre Plus, will notify us on your behalf.