Report a lost, stolen or misused Blue Badge

Find out how to report a lost or stolen Blue Badge, how to get a replacement, and who to tell if you think someone is misusing a badge.

Report a lost or stolen badge

If you've lost your Blue Badge you can:

If you think your Blue Badge has been stolen, you can report it to the contact the police. We don't need a crime reference number to arrange a replacement, but you will be charged £10 without one for a stolen Blue Badge replacement.  

Payment

There is a £10 charge to replace the Blue Badge.

Payment can be made either:

  • online via GOV.UK
  • by phone (call 020 8770 5000 and select option 6 and then option 2)

Your replacement Blue Badge will be posted to you.

Crime Prevention Advice

Police Crime Prevention Initiatives (Police CPI) is a not-for-profit organisation owned by the Mayors Office for Policing & Crime (MOPAC) on behalf of UK Policing, which provides crime prevention advice, including on vehicle security and personal safety. Their dedicated advice guide can be accessed online at https://www.securedbydesign.com/guidance/crime-prevention-advice.

Report someone misusing a badge

It is a criminal offence to misuse a Blue Badge. 

A Blue Badge must only be:

  • used by the person named on it
  • displayed if the badge holder is travelling in the vehicle as a driver or passenger
  • used if someone is collecting the named person or dropping them off

Other offences include using a counterfeit badge, using a lost or stolen badge and using the badge of a deceased person.

If you suspect someone of misusing a Blue Badge let us know using our online form.

Report badge misuse

You can also report someone misusing a badge by:

Email

parking.permits@sutton.gov.uk

Phone

020 8770 5000

If we suspect you’re misusing a badge

Council officers from the Parking and CCTV team are supported by Sutton's parking enforcement contractor and local police to undertake Blue Badge misuse operations across the Borough.

You may be asked to present your Blue Badge for inspection so we can assess whether it is being misused.

Our officers will:

  • always identify themselves and provide photo identification
  • inspect the badge and determine whether it is genuine and valid
  • check if the badge holder is present
  • use the National Blue Badge database to make further checks
  • have access to CCTV to verify details

If they suspect misuse they may confiscate the badge, using powers under sections 21 (4BA and 4D) of the Chronically Sick and Disabled Persons Act 1970 as amended by the Disabled Persons’ Parking Badges Act 2013. They can also conduct an interview under caution at the roadside.

If your badge is confiscated, we’ll return it to the issuing council. They will contact the badge holder.

Evidence will be reviewed and the person suspected of misuse (not the badge holder) may be prosecuted under Section 117 of the Road Traffic Regulation Act 1984 or Sections 1 and 2 of the Fraud Act 2006.

For more information email parking.permits@sutton.gov.uk.