Website planned maintenance
We will be making some upgrades to the Sutton website on Wednesday 29 March from 5pm for approximately 3 hours. If you need to use the website, please try again later. We are sorry for any inconvenience caused.
If you are worried that a child or young person is in immediate danger, call 999
If you are worried that a child is being abused or neglected, call us on 020 8770 6001 between 9am and 5pm, Monday to Friday
You can contact us out of hours or at the weekend on 020 8770 5000
If you are concerned about a child, young person or parent or carer that needs support in some way, you can make a report online.
You can report concerns about:
What you’ll need to tell us:
Any details that you provide are held in the strictest of confidence and not disclosed to any party. This includes anyone connected to the child you have concerns about.
Our specialist safeguarding team will handle your report, make enquiries, and contact you again if necessary.
You can contact the NSPCC for help if you are unsure whether to report your concerns.
If you are worried about a child's school attendance or have any concerns about child employment, you can report a borough school attendance or child employment issue using our online form.
The Children's First Contact Service (CFCS) has been put in place to give professionals a single, quick and easy referral and assessment pathway to access Children’s Social Care in the London borough of Sutton.
Download the bite-size briefing to read about CFCS.
Completing a referral form
Completing the CFCS referral form is now the quickest and easiest way to access support from Children’s Services.
This single referral form will be the new format for the following:
You can access a range of other information, advice and support on Sutton's Local Offer.
If you are unsure of the support needed or if needs change and escalate you can discuss this with the CFCS team on:
The CFCS Team are available Monday to Friday, 9am to 5pm.