Telephone payment system maintenance
Due to an upgrade the automated telephone payment line (020 8770 7887) will be unavailable between 6pm and 8pm on Monday 6 October. We apologise for any inconvenience.
Some households have their recycling and waste collected in plastic bags instead of wheelie bins. This is usually because their properties are not suitable for wheelie bins.
This includes:
properties without a front garden or driveway to store bins
properties that have multiple steps to the kerb where it is unsafe to carry or move bins
These properties are provided with rolls of bags that are delivered every 12 months.
Last delivery: week commencing 11th March 2024
Next delivery: TBC March 2025
We aim to complete requests within 20 working days, but this can vary depending on stock levels and demand.
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