Placecube: set up 2-factor authentication

The first time you log in to Placecube, you'll be asked to change your password and set up account security. 

2-factor authentication is a common security tool to verify your identity. You may already use it for things like accessing online banking. 

You have two options when setting up 2-factor authentication to secure your Placecube account. 

Google single sign on

This allows you to verify your identity with one click. 

You can use this if you have a Google account that you use for work. This includes emails ending in @sutton.gov.uk, @kingston.gov.uk, @kingston.partners, and @encompass-latc.co.uk.

Using an authentication app

You can also verify your identity by entering a code into Placecube. The code can be generated by the Google Authenticator app on a smartphone. 

Google Authenticator is free and available on most devices.

If you access Modern Desktop/Citrix, you may already use the Google Authenticator app on your phone to generate a code. You can add Placecube as another option on the app.

Setting up Google Authenticator app

• On the sign in page, enter your email address and password and click sign in.
• A QR code (a black and white patterned box) will appear on screen.
• Find Google Authenticator on your phone and open it. 
• Tap the Plus icon on your phone screen, and choose 'Scan a QR code'.
• This will open your phone camera - point it at the QR code on your computer screen.
• A 6 digit code for 'Sutton website' will now appear in your authenticator app. 
• Enter this code in the 'Authenticator app code' field on Placecube and sign in.

Your 2-factor authentication is now set up. You will need to enter a code every time you log in to Placecube. 

Make sure you use the code for the ‘Sutton website’ if you have more than one code being generated.

If you have any problems or questions, contact the Web Admin team.