We aim to keep a fair and safe trading environment for businesses and consumers in our borough. We do this by:
- advising local businesses on the measures they need to take to follow Trading Standards' laws
- auditing trader premises to make sure they follow Trading Standards law
- carrying out projects and surveys in areas where a Trading Standards problem has been identified or is suspected
- sampling and testing products to ensure that they meet safety standards
- checking the accuracy of equipment used for trade, such as:
- scales
- petrol pumps
- pub optics
- weighbridges
- packing machines
- raising awareness of Trading Standards law by:
- highlighting problems
- offering practical advice through the media and partner agencies
- investigating complaints (although we cannot investigate all complaints)
The main areas of law that we enforce cover:
- fair trading
- product safety
- weights and measures