General Election

Register to vote by 23.59pm on Monday 22 May for the 2017 General Election

Register to vote on gov.uk website right now.

Accessibility statement

Our commitment

We have developed a web publishing policy which sets out the standards and guidelines which should be followed by anyone who is commissioning, developing, designing or editing websites for Sutton Council.

The policy has been created to ensure that we follow best-practice accessibility guidelines such as the Web Content Accessibility Guidelines (WCAG) defined by the World Wide Web Consortium's (W3C) web accessibility initiative, and they have been further enhanced through feedback from real people.

We ensure that the pages on www.sutton.gov.uk meet the checkpoints of the Web Content Accessibility Guidelines (WCAG) 2.0 to Level AA standards, and we strive towards AAA compliance wherever possible.

All sites that are developed to be part of our website presence (ie on the www.sutton.gov.uk domain) are also encouraged to meet these standards.

Viewing options

Our web page 'change fonts and colours’ allows you to change how the website looks, to choose the size of the text, the colour of the text and the colour of the background.

We also use the BrowseAloud Plus talking browser service which has additional viewing options; for instance, a text magnifier, screen masking and simplifying as well as speaking pdf content and translating into a number of languages (quite a few of which are audio translations). You can find the BrowseAloud link at the top of each of our web pages (also, please read on for a more detailed description of this service).

Hear our website pages with BrowseAloud Plus

BrowseAloud Plus can be found at the top of each of our webpages, the link being ‘Listen with BrowseAloud’. This offers a ‘talking browser’ service which acts as a screen reader for our webpages and pdf documents opened from any of our web pages (please note that pdf document reading is not available yet when using a mobile device).

It also offers enhanced accessibility options, for instance screen masking and simplifying, MP3 recording and a powerful translation tool.

There is no download required and this can be used very easily on mobile devices. When selected, a floating toolbar appears where you can choose which accessibility tool to use – by default, text will be read when you hover over it but you can change this so that you highlight the text you would like read aloud. You can also change settings and save your selections.

The BBC’s site My web my way provides useful advice on using the accessibility settings in browsers and operating systems. Microsoft provides advice for those using Microsoft browsers: Microsoft advice. Apple provides advice for those using Apple products and Mac browsers: Apple advice.

Difficulty using a mouse 

You can navigate through the site using your keyboard if you prefer this to using a mouse. The ‘tab’ key will move your cursor to each of the navigation options or links on the screen. Pressing 'Enter’ will select the link. The 'page up' and 'page down' keys on your keyboard will also move the page up or down.

Screen readers

The website is designed so that people with sight difficulties may use screen readers to access the content and navigate the page. However, some areas, such as documents in Portable Document Format (PDFs) may not be suitable for screen readers. We are working towards more accessible PDFs but in the meantime, if you have any issues with a document, please either use the ‘Listen with BrowseAloud’ talking browser option (which can read pdf documents from our site) or contact us and we will provide it in a suitable format.

Languages 

Our website uses a powerful translation service which can be used to translate page content into 70 or more languages of which 30 or more are read out loud and which can be recorded in MP3 format. To access this, please select 'Listen with BrowseAloud' and choose 'Translate Page' option from the toolbar which appears.

Images, audio and video

We aim to provide a text description for all non-text content including images, videos and audio. The 'alt' key for images provides a description of each static image and we provide transcripts for all audio content.

Links

We aim to make all links descriptive; it should be clear where the link will take you. The ‘tab’ key on your keyboard (and on your mouse) will move your cursor consecutively from link to link.

PDF files

We provide some extra information on our website in Portable Document Format (PDF). You need Adobe Acrobat Reader to read these files, it can be downloaded free of charge from the Adobe website. Adobe also provide tools to convert PDF documents into plain text or plain HTML documents to help provide accessible information to people with sight difficulties:

We are working towards more accessible PDFs but in the meantime, if you have any issues with a document, please either use the ‘Listen with BrowseAloud’ talking browser option (which can also read pdf documents from our site) or contact us and we will provide it in a suitable format.

Information in alternative formats

If you cannot access any information provided on this site we will do our best to provide you with an appropriate alternative format. Please contact us.