Your voice

Complaints & feedback to your council

Sutton Council aims to build a community in which we can all take part and take pride and we really value your feedback. Use this area to make a specific complaint regarding the service you received.

We provide lots of services to hundreds of people so sometimes things can go wrong. Tell us if you are unhappy with a service so that we can put things right for you and improve the service for others, by filling in the form using the link below.

Complete the online feedback form

This leaflet has more details of who can help you submit your complaint, details of the complaints process and what you can do if you still remain unhappy.