National Helplines | Domestic abuse | Sutton Council
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Domestic abuse

National Helplines

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Directory of National domestic abuse services


National Domestic Abuse Helpline

A national service for women experiencing domestic abuse, their family, friends, colleagues and others calling on their behalf. As well as advice it can offer access to emergency refuge accommodation.

If you are worried about someone experiencing domestic abuse you can find tips and support at https://www.nationaldahelpline.org.uk/Supporting-a-survivor

Phone: 0808 200 0247  If you are not able to speak, you can reach the helpline online at www.nationaldahelpline.org.uk/Contact-us


Police

How do you call the police on 999 when you can't speak?
When you phone 999, an operator will ask what emergency service you need. If there is no answer, the operator will then ask you to cough, or make another audible sign that you're in need of police assistance. If you're in too much danger to make any sound at all, the call will be put through to an automated system which asks the caller to press 55 if they're in danger. If 55 isn't dialled, the police will not be dispatched.

Domestic abuse is a crime and the police take it very seriously.

Call 999 if someone is in immediate danger. Call 101 at all other times.

Report online at: www.met.police.uk/ro/report/ocr/how-to-report-a-crime/


Bright Sky App

Bright Sky is a free to download mobile app providing support and information to anyone who may be in an abusive relationship or those concerned about someone they know. It is disguised as a weather app.

Apple download: apps.apple.com/gb/app/bright-sky/id1105880511
Google Play download: play.google.com/store/apps/details?id=com.newtonmobile.hestia&hl=en_GB


Victim Support

Specialist teams deliver tailored support to help people recover from the effects of crime and traumatic events. They speak up for victims’ rights, ensuring their needs are met in the criminal justice system.

Phone: 0808 168 9291 Free advice and support, Mon - Fri 8am–8pm, Sat 9am–5pm


National Stalking Helpline

Provides guidance and information to anybody who is currently or has previously been affected by harassment or stalking.

Phone: 0808 802 0300


Rape Crisis

Find a Rape Crisis Centre, get online emotional support, or find information and self-help tools.

Rapecrisis.org.uk


National Centre for Domestic Violence

Domestic Violence Emergency Legal Protection a free, fast emergency injunction service to survivors of domestic violence regardless of their financial circumstances, race, gender or sexual orientation.

To Make a Referral

Phone: 0207 186 8270 (Option 1) or
0800 970 2070 (Option 1)
Email: office@ncdv.org.uk


Men’s Advice Line

Advice and support for men in abusive situations.

Phone: 0808 801 0327


Galop

Helpline for lesbian, gay, bisexual & transgender people experiencing domestic abuse or hate crime.

Phone: 0300 999 5428 

Email: help@galop.org.uk


Respect

Free helpline for anyone concerned about their own behaviour. Respect offers support services for perpetrators of domestic abuse, young people who use violence and abuse at home and in relationships, and men who are victims of domestic violence.

Phone: 0808 802 4040 
 


Childline

A private and confidential service for children and young people up to the age of nineteen. 

Phone: 0800 1111

 


The Hideout

An online space to help children and young people to understand domestic abuse, and how to take positive action if it's happening to you.

thehideout.org.uk


Love Don’t Feel Bad

For 16-25 year olds, exploring healthy relationships, how to get help and the law.

lovedontfeelbad.co.uk


Iranian & Kurdish Women’s Rights Organisation (IKWRO)

IKWRO provides advice and support to Middle Eastern women and girls living in the UK who are facing ‘honour’ based violence, domestic abuse, forced marriage or female genital mutilation.

Phone: 020 7920 6460 Mon to Fri 9.30-5.30 

Emergency numbers 24 hrs: 

Kurdish / Arabic: 07846 275246 

Farsi / Dari / Turkish: 07846 310157


Southall Black Sisters

A holistic service to help women and children escape violence and abuse (including forced marriage and honour crimes) and deal with a range of related problems, and meeting the needs of black (Asian and African-Caribbean) and minority ethnic women.

Phone: 020 8571 0800


FCO Forced Marriage Unit

For anyone in the UK worried about forced marriage, or anyone from the UK  who has been involved in forced marriage who is overseas.

Phone: 020 7008 0151 (or 0044 20 7008 0151 if you are overseas)


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