If your wheelie bins, green boxes or food waste container have not been emptied on the day your collection is due, you can report it online.
Before reporting it to us please check:
that your bins went out on the right day - find your bin collection day
missed collections must be reported within 2 days.
Once you’ve reported your missed bin, please leave it outside for collection. We aim to collect it within two days (excluding Sundays).
Please note: Once you have entered your postcode into our waste reporting tool to find out your collection day or report a missed bin. It can take a couple of seconds to retrieve your address or collection details. Thank you for your patience.