Report a missed bin collection -
If your wheelie bins have not been emptied on your collection day, you can report it online (within two working days).
Before reporting it to us please check…
- that your bins went out on the right day - find your bin collection day
- that it’s not more than two working days since it was missed
- that it’s after 8.30pm - if you’re trying to report it on the day of collection
The crew work until 8.30pm so you can’t report your missed bin until after 8.30pm on the day of collection. (As you never know, they may just be on their way now.)
Once you’ve reported your missed bin, please leave it outside for collection. We aim to collect it within two days (not including Sundays).